Ģ����Ƶios

The Apprenticeship Director will be instrumental in managing existing apprenticeship partner relationships, driving new apprenticeship partnership opportunities, and overseeing operations that work within Lake County to further enhance Ģ����Ƶios’s apprenticeship efforts in the Building Trades and Workforce. The Director will manage the day-to-day operations of the existing relationships of the Apprenticeship programs. This may include facilitating enrollment and/or customizing course offerings to meet related educational requirements for apprentices and journeypersons seeking upgrade training.

Pay Range: $55,000 - 60,000

Location: This position is primarily located in East Chicago but local travel to partner union facilities will be required with occasional travel throughout the state.

MAJOR RESPONSIBILITIES:

• Initiate activities to grow the workforce and construction trade apprenticeship programs in Lake County and NE Illinois.

• Coordinate and manage the day-to-day operations of the Apprenticeship department.

• Recruit, select, and orient faculty with appropriate academic credentials for the general education component of the programs.

• Identify appropriate curriculum needs to accomplish related training goals of Building Trade Joint Apprenticeship and Training Committee (JATC) apprenticeship programs.

• Manage the enrollment, retention and completion of Building Trades and Workforce apprenticeship students.

• Work with the partners and ��students to resolve student issues relating to enrollment, registration and graduation.

• Prepare and process graduation requests and follow-up with partners and communication with apprenticeship graduates.

• Prepare written communications to apprentices, representatives, students, staff, and other external partners.

• Attend Building Trade events that may extend outside of regular working hours.

• Participate in JATC Training Center site visits.

• Administer the financial tracking and account management functions related to grant initiatives.

• Manage the process of transfer for interested apprenticeship graduates.

• Collect and organize data required to meet contractual obligations.

• Maintain records of projects and other student/employer information in customer (CRM) and student management system (e.g. Salesforce, Banner, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.

• Analyze program effectiveness and recommend improvements.

• Hire, Train, Lead and manage the Apprenticeship Enrollment Coordinator through motivation, accountability, and strategic direction.

• Demonstrate strong emotional intelligence to effectively engage and support staff members.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Benefits:

• No waiting period to enroll in benefits.

• Employer contribution to retirement plan.

• Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidental injury and illness, and more!

• Paid time off: vacation, sick, volunteer, bereavement.

• Paid holidays: 9 days plus winter break between December 25th and January 1st.

• Free tuition at any Ģ����Ƶios location for employee, spouse, and qualifying dependents.

• Full time employees qualify for tuition assistance for higher education opportunities.

• Professional Development opportunities.

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Bachelor’s degree required. Master’s degree preferred.

EXPERIENCE AND OTHER REQUIREMENTS:

• leadership, project management, apprenticeship programs enrollment and registration.

• A minimum of four (4) years’ related experience in leadership, apprenticeship programs, training, enrollment, registration or related fields.��

• Must be able to complete all assignments within required deadlines.

• Must possess an ability and a willingness to travel in the performance of assigned duties.

• Must have working knowledge of Microsoft Office Products, Banner and DocuSign.

• Must be able to learn and use various technology and software products as needed for day-to-day activities.

• Demonstrated ability to exercise sound judgment and process confidential information with the utmost discretion and according to current FERPA guidelines.

• Ability and desire to interact with individuals of varying social, cultural, economic and educational backgrounds.

• Must have the ability to work collaboratively and effectively with other staff members and students and administrators and be able to be productive in time-sensitive and high-pressured situations.

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107663

This position is responsible for administering Bursar operations, coordinating with the Accounts Receivable Clerk and [Business Office Assistant] to collect and process all revenue appropriately, and aid the Business Office Director with enforcing college financial management policies and procedures.

Key Responsibilities:

• Oversee and manage day-to-day operations as it pertains to revenue and collection process, including the recording of revenue
• Handle escalated student issues/concerns/questions
• Serve as back-up to and assist managing the Business Office Assistant
• Assist with answering phone calls from students and walk-in students, when needed, while providing excellent customer service
• Help monitor the general Bursar Office email inbox
• Ensure that we are operating in adherence to college policies, procedures, and best practices
• Work with the Business Office Director on process improvements to enhance efficiency
• Oversee campus-level student billing processes including but not limited to:
  • Outside scholarships
  • Dual Credit/Dual Enrollment billing
  • Pre-Collection efforts
  • Employee Fee Remission
  • Student refunds
  • Other funding initiatives
• Troubleshoot and resolve customer complaints, both independently and with the Director.
• Works with other departments to develop strategies to streamline the student service process.

The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Education, Experience, and Other Requirements

Minimum Qualifications:

• Associate’s degree in accounting or related field
• Two years of related experience
• Excellent customer service skills

Preferred Qualifications:

• Bachelor’s degree in accounting or related field
• Experience in Banner AR system
• Experience with Workday
• Accounting experience in a college setting
• Data Analysis Experience

Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Proudly named a Louisville Business First's 2025 Best Places to Work - Ģ����Ƶios, Sellersburg.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108251

In partnership with the Director of Financial Aid, advise students on the financial aid process, determine financial aid eligibility, and package aid. Act on behalf of the Director of Financial Aid in his or her absence.

Location: Valparaiso

Pay Range: $49,000 - $53,000

• Communicate financial aid information and opportunities available to students and prospective students at the College.
• Advise students (both on and off campus) on the financial aid process and assist with the completion of forms.
• Coordinate campus scholarship programs.
• Collect and review verification documents for financial aid files
• Develop and implement financial aid workshops.
• Be proficient in Banner Software.
• Determine financial aid eligibility and package aid.
• Monitor and enforce Standards of Progress.
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
• Maintain student financial aid files.
• Process financial aid information forms for external agencies.
• Counsel students on the loan process.
• Serve as a representative of the office at open houses and other college events.
• Assist office with training staff.
• Demonstrated knowledge of veterans’ education benefits and related regulations.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned

Minimum Qualifications:

• Bachelor’s degree, preferably in a business discipline or public administration.
• Minimum of three years of financial aid experience and one year of supervisory experience required.

Preferred Qualifications:

• Experience with financial aid information systems preferred.

Other Requirements:

• Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
• We are looking for a candidate who is committed to an environment where team members feel valued, respected and supported. The ideal candidate will demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences. We are seeking someone who is passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.
• Positivity, creativity, flexibility in working schedule. ��(Ability to work days and some evenings) focused on student support and success
• Fully supports the College’s mission and strategic plan initiatives.

Official copies of transcripts required during pre-hire process.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108322

GENERAL PURPOSE AND SCOPE OF THE POSITION: In collaboration with the Director of K-14 Initiatives, the Assistant Director of K-14 and Transitions will support dual credit and dual enrollment programming that will lead to completing a credential before high school graduation. This role will create academic plans aligning to Ģ����Ƶios stackable credentials and promote Ģ����Ƶios, with all stakeholders, as a viable option to support students in their college and career journey. This position will also develop, coordinate, and implement student success initiatives for dual enrollment students. Services to dual enrolled students include academic success guidance and planning, solution focused assistance, student group tracking, and management of students with academic and success challenges. The Assistant Director of K-14 and Transitions will work to guide students and families through the transition from high school to full-time Ģ����Ƶios enrollment, and provide ongoing support to ensure student success. This individual will collaborate closely with faculty, school counselors, recruitment and enrollment staff, advising team and community partners to deliver a seamless, student-centered experience.

MAJOR RESPONSIBILITIES:

● Sustain positive working relationships with internal and external audiences including academic leadership, instructors, and counselors.

● Advise dual credit students about pathways to academic degrees and transfer opportunities with Ģ����Ƶios by creating individual academic plans/degree trackers.

● Assist in promoting and increasing dual credit and dual enrollment opportunities to students within the Hamilton County service area by holding various events on campus and in partnership with community partners

● Promote dual credit and dual enrollment opportunities to high school partners, students and families.

● Provide academic advising support for Ģ����Ƶios Hamilton County high school students.

● Organize student meetings to provide in person and/or virtual support in advising high school students through credential completions.

● Assist with transition events for high school dual enrollment students which highlight the benefits of attending Ģ����Ƶios.

● Establish consistent communication with dual credit students in order to transition them to full time Ģ����Ƶios students after high school.

● Collaborate with campus Registrar in auditing and awarding credentials at the end of each semester.

● Assist Director of K14 Initiatives with onsite support at Hamilton County partner high schools through dual credit registration during peak times.

● Assist with the application and qualification process of dual credit and dual enrollment students to ensure a smooth process from start to finish.

● Coordinate dual enrollment student on-campus orientations and other on-campus events. Share campus resources with dual enrollment students when appropriate.

● Manage several concurrent projects with a minimal amount of supervision.

● Ensure timelines and policies are adhered to for NACEP accreditation requirements and college policies throughout the year.

● Support and contribute to the department, campus and College vision for K-14. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Director of K-14 Initiatives

SUPERVISION GIVEN: n/a

EDUCATION AND EXPERIENCE:

● Bachelor’s Degree required with minimum of 3-5 years in program development or K-14 preferred.

● Must be highly motivated and possess demonstrated planning, and organization skills.

● Must demonstrate the ability to take initiative and make decisions

● Interpersonal skills, attention to detail and the ability to handle major projects simultaneously are required.

● Must demonstrate familiarity with technology and ability to learn systems as applied to delivery of services to dual credit and dual enrolled students.

● Ability to administer and interpret assessment results required.

● Must possess a willingness and an ability to travel within the service area and occasionally work nights or weekends.

● We are looking for a candidate who is committed to an environment where team members feel valued, respected and supported. The ideal candidate will demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences. We are seeking someone who is passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.

CLASSIFICATION: E1

SALARY: Starting annual salary for this role is $44,800.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107560

Job Title: Assistant Director of Maintenance
Location: Indianapolis – Downtown Campus
Job Type: Full-time
Classification: E-1
Salary Range: $50,000 - $60,000 (based on experience)
Reports To: Director of Facilities

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Assistant Director of Maintenance supports the physical operation of the campus by maintaining a safe, secure, clean, and well-functioning environment. This individual will supervise the Maintenance Supervisor and ensure the maintenance team provides effective, efficient, and timely service. The Assistant Director will also contribute to campus-wide projects, facility upgrades, and strategic planning for long-term maintenance needs.

Required Skills & Competencies:

• Leadership & Supervision: Proven ability to supervise and guide teams effectively, with at least one (1) to two (2) years of prior supervisory experience.
• Decision-Making & Problem-Solving: Ability to make sound decisions quickly and efficiently, particularly under pressure.
• Communication: Excellent communication skills, with the ability to provide clear and concise direction and support.
• Time Management & Organization: Detail-oriented and capable of multitasking while managing multiple priorities.
• Teamwork & Independence: Strong ability to work in a team environment, as well as thrive with minimal supervision. This position is NOT available for remote work opportunities.
• Compliance & Safety: Valid driver's license and insurability by the College's insurance carrier.
• Customer Service: A strong focus on customer service, ensuring maintenance issues are resolved promptly and professionally.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

��Customer Service & Student Advocacy:

• Demonstrate a positive attitude and strong customer service, advocating for student success by addressing and resolving facility-related issues.
• Create an inclusive environment where all individuals feel valued and supported.
• Engage with faculty and staff to identify the root causes of issues and provide timely, professional solutions.

Maintenance Operations:

• Identify and assess the need for repairs and upgrades to campus facilities, ensuring functionality and safety.
• Assist with the procurement of products and services necessary to maintain secure, comfortable educational spaces.
• Directly manage the Maintenance Supervisor, providing guidance and leadership in overseeing work orders and departmental activities.
• Develop and implement a comprehensive preventative maintenance plan for the campus.
• Collaborate with contractors to obtain competitive bids and ensure cost-effective maintenance projects.
• Serve as a backup to the Director of Maintenance & Custodial Operations during emergencies.

Administration & Budget Oversight:

• Oversee and manage the maintenance department's budget, ensuring proper allocation of resources and cost control.
• Supervise and evaluate maintenance staff, fostering professional development and growth.
• Approve the hiring of new personnel within the maintenance department.
• Report directly to the Director of Maintenance & Custodial Operations, ensuring clear communication and effective collaboration.

Education & Experience:

Required:

• Bachelor’s degree with 1-3 years of related work experience, or an Associate's degree/industry-related certification with 3-4 years of related work experience.
• Minimum of 1-2 years of supervisory experience.

Preferred:

• Bachelor's degree in a related field.
• Extensive experience in HVAC and/or electrical systems.

Why Join Us?

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108299

The Assistant Director of Marketing combines skills in marketing, content creation, strategic communication, and customer service to foster meaningful student engagement practices, branded social media and digital experiences between the college and prospective and continuing students, maximizing their likelihood to enroll and retain at Ģ����Ƶios. The position is empowered to inform, assist, and most importantly, to delight prospective and continuing students and their families via strategic content development, brand story sharing, and direct customer service activities. The Assistant Director of Marketing will be expected to become proficient in college recruitment, admission, and retention processes and will be empowered to collaborate directly with relevant staff. This position will also oversee the Communications and Development Specialist position.

RESPONSIBILITIES

• Develop brand social media content (writing, photography, videography, basic graphic design) focused on the prospective student and parent audience as well as continuing students.
• Coordinate and assist with developing creative concepts and strategies to encourage user engagement across the board and drive enrollment and retention goals.
• Create and curate marketing content specifically optimized for social media across multiple platforms including Facebook, Instagram, YouTube, Snapchat, TikTok, LinkedIn, etc.. Content will include, but not be limited to photos, gifs, infographics, captions, podcasts and short videos. Identify opportunities for social media platform expansion.
• Curate admission and retention social media calendar.
• Contribute to design and development of admission and retention web pages and development of innovative methods for presenting web-based information.
• Photograph and/or video college activities and events for admission and retention marketing and communications purposes.
• Oversee Communications and Development Specialist position.
• Assist in coordination of admission and retention marketing and communications efforts on behalf of both prospective and continuing student populations.
• Use project management software as well as techniques and skills to ensure effective management and timely delivery of materials.
• Contribute to the comprehensive admission and retention marketing plan to support recruitment and enrollment goals of the college. Translate and leverage marketing data and analytics to inform, segment, personalize and optimize campaign strategy. Maintain documentation and campaign calendars.
• Write and create short-form content that sells the value of an Ģ����Ƶios degree to prospective students, which includes writing for a target demographic of high school and adult students.
• Develop and maintain internal relationships to promote teamwork and advance the priorities of the college.
• Gather, analyze and synthesize analytics to communicate audience trends accurately and creatively.
• Assist in creating strategies for CRM user journey and nurture streams to engage external target audiences.
• Assist with admission and retention event deliverables.
• Organize and fulfill campus print job/requests through the online submission form.
• Work collaboratively with the college marketing and communication team.
• Follow the guidance and direction of the supervisor(s).
• Engage in behaviors that create an inclusive environment in which all people are valued, supported, and respected.
• Demonstrate respectful, ethical, responsible behavior.
• Perform employee responsibilities as detailed in employee handbooks and policies.
• Other duties, including special projects, as required or assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

QUALIFICATIONS

• Bachelor's degree required.
• CRM experience.
• Social media and internet savvy.
• Familiarity/experience with Facebook, LinkedIn, Instagram, Snapchat, Tiktok, digital photography/videography, Canva, Microsoft Office, Adobe Creative Suite.
• Proven ability to prioritize complex projects, managing and meeting deadlines and deliverables.
• Supervisory experience preferred

Proudly named a Louisville Business First's 2025 Best Places to Work - Ģ����Ƶios, Sellersburg.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108282

General Purpose and Scope of the Position:

The Assistant Director of Student Accounts reports to the Director of Student Accounts and supports the effective and efficient management of student financial transactions, with a focus on accuracy, compliance, and service excellence. This position shares responsibility for the administration of Veteran and Military Benefits (MB) funding, Skills Training Workforce Ready Grant funding, student refund processing, and payment reconciliation. The Assistant Director works closely with the Director to ensure student accounts are managed in adherence to college policies, state and federal regulations, and audit requirements, and collaborates with campus departments to resolve issues and support continuous process improvement.Key Responsibilities:

• Manage the invoicing, payment processing, refunds, and reconciliation for Veteran and Military Benefits funding and Skills Training Workforce Ready Grant funding.

• Serve as a point of contact for student refund processing, including posting refund voids, reviewing daily refund reports for errors, and ensuring timely issuance of refunds in accordance with institutional policies.

• Reconcile payments for bank deposits.

• Create invoices and process payments for non-student receivables.

• Record, monitor, and respond to credit card chargeback disputes.

• Address and resolve ServiceNow tickets related to Student Accounts Receivable in a timely and efficient manner.

• Provide customer service to internal and external stakeholders, including responding to student account-related inquiries.

• Prepare and disseminate student account reports to internal stakeholders and campus partners.

• Ensure student accounts are managed in compliance with college policies, state and federal regulations, and audit guidelines.

• Maintain current and accurate documentation of student account policies and procedures.

• Identify, recommend, and implement process improvements related to student accounts operations to enhance efficiency, accuracy, and service quality.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Supervision Received: Director of Student Accounts

Supervision Given: None

Hiring Range: $55,000 - $60,000

Education and Experience:

Minimum Qualifications:

• Associate’s degree from an accredited college or university.

• Two years of experience in student accounts, accounts receivable, accounting, or a closely related financial operations field.

• Strong attention to detail with the ability to complete procedures accurately and consistently.

• Effective interpersonal and communication skills, both oral and written.

• Ability to prioritize, organize, and meet deadlines with minimal supervision.

• Proven ability to self-manage workload and complete project deliverables.

• Demonstrated proficiency with Microsoft Office applications, including Excel.

• Collaborative team player with a proactive, ownership-oriented approach.

• Willingness to learn new systems, functions, and technologies.

Preferred Qualifications:

• Experience in a college or university setting.

• Experience with student information systems and accounts receivable modules.

• Experience with enterprise financial systems.

• Bachelor’s degree in Business, Accounting, or a related field.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108312

GENERAL PURPOSE AND SCOPE OF THE POSITION:
The Assistant Director, Marketing & Communication is responsible for development, production, and evaluation of internal campus promotional and marketing and social media, to ensure consistency in message and cost effectiveness. The Assistant Director works in conjunction with Academic Affairs, Student Affairs, workforce (Ivy+ CareerLink), and Finance/Administration to determine and execute these messages which support current and prospective students at the Ģ����Ƶios South Bend- Elkhart (SBE) campuses.

MAJOR RESPONSIBILITIES:
Develop, produce, and evaluate internal facing campus promotional and marketing activities to ensure consistency in message and cost effectiveness.
•Serve as the primary person in researching, developing, and executing new and innovative ways to reach out to current students and potential students in the enrollment funnel.
•Supports the Enrollment and Success teams’ outreach via various platforms to outreach to existing students and students within the enrollment funnel.
•Support in the preparation and analysis of market research projects (i.e., focus groups, student surveys, etc.).
•Responsible for internal branding and marketing direction for SBE campus aligned with statewide and external local branding and direction. Including identifying goals and strategies related to target demographics for the college. Coordination of college-wide communications and messaging.
•Develop and support the campus’ social media campaigns and social media management targeting current students (e.g. Facebook, Instagram, etc.).
•Assist in video/photo efforts including organizing, creating, and editing materials.
•Supports a content marketing calendar that schedules the creation and delivery of assets throughout the year.
•Assists with special events and public functions
•Tracks and shares media statistics.
•Maintenance of promotional item inventory and vendor relationships.
•Assists with copywriting, editing, and proofreading.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
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SUPERVISION RECEIVED: Vice Chancellor Strategic Initiatives
SUPERVISION GIVEN: work study

CLASSIFICATION: E1

COMPENSATION: $45,000-$47,000

EDUCATION AND EXPERIENCE:

• Associates degree in marketing, communications, public relations, or related field or equivalent experience. Bachelor degree preferred.
• One to three years or related professional work experience.
• Collegial relationships and connections with area community businesses, industries and other educational organizations preferred.
• Must possess excellent “people” skills including working successfully with diverse populations, including (but not limited to) college and school personnel, business leaders, and prospective students.
• Must demonstrate strong organizational skills and ability to be self-motivated, deadline driven, and extremely detail-oriented including capability to readily adapt to changes in workflow.
• Previous computer experience is necessary, including but not limited to Adobe Creative Cloud, Microsoft Office, text messaging systems, social media, virtual applications (Zoom, Teams, etc.), Client Relationship Management tools, etc.
• Must be able to travel around three counties: Elkhart, St. Joseph, and Marshall.
• Must possess a willingness to work a flexible schedule that includes evenings and weekends.
• Bilingual (Spanish/English) communication skills are preferred.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108388

GENERAL PURPOSE AND SCOPE OF THE POSITION:
The Assistant Vice Chancellor for Student Affairs (AVCSA) reports directly to the Campus Vice Chancellor for Student Affairs (VCSA). The Assistant Vice Chancellor for Student Affairs will provide leadership in functional areas as assigned by the Campus Vice Chancellor for Student Affairs. The AVCSA of the campus supports the VCSA in providing leadership that enhances the campus’s overall student experience, from enrollment planning and management to student support and development. The Assistant Vice Chancellor assists with strengthening relationships with collegiate partners and with K-12 educational institutions in partnership with the K-12 team in the Kokomo Service Area. Additionally, the AVCSA works to build partnerships with community organizations, improving cross-functional teamwork in support of increased enrollment, retention, and educational achievement. They work collaboratively, under the leadership of the VCSA and in partnership with the Vice Chancellor for Academic Affairs and their team, Vice Chancellor for Workforce and their team, and other cross-functional leaders and teams on establishing additional progressive strategies for advancing continuous quality improvement efforts in enrollment, retention, and completion. They also work in collaboration with the VCSA to foster an environment that promotes and values individual members of our campus community and promotes a sense of belonging for all.
This position will work closely with the VCSA and appropriate System Office leadership to establish strategies coordinated with statewide efforts in key areas of focus (recruitment, enrollment, completion, retention, and student success).

MAJOR RESPONSIBILITIES:

• Assists the Campus VCSA with providing vision, leadership, coaching, and direction to all enrollment services and student success staff for the delivery of enrollment management and student development and success initiatives.
• Under the direction of the VCSA, leads strategy development, implementation, and measurement of Student Affairs projects as assigned by the VCSA.
• Co-supervises leaders in the Office of Student Affairs.

ENROLLMENT SERVICES

• Provides direction and leadership for all enrollment management team members (Express Enrollment Center, Financial Aid,
• Provides direct supervision of all enrollment services team members (Express Enrollment Center, Admissions/Recruitment, College Connection Coaches/Recruiters, and other departments as assigned) for the delivery of enrollment management initiatives.
• Supports the conversion of high school students through the training and development of the College Connection Coaches/Recruiters, ensuring that they are supporting students pursing credentials through dual credit and dual enrollment courses to successfully complete those credentials.
• Leads the development and implementation of an enrollment services plan aligned with the College’s strategic plan, campus-level metrics for revenue-generating enrollment, including overall enrollment goals as well as enrollment of specific, disaggregated student populations.
• Coordinates enrollment/recruitment communications with the Systems Office.
• Collaborates with the VCSA in the development, implementation, evaluation, and leadership of a comprehensive enrollment management plan which includes recruitment and outreach initiatives, student success strategies, and program opportunities leading to transfer and/or completion (in collaboration with VCAA, VC for Ivy+, and other campus leaders and teams).
• Collaborates with campus and systems-level leadership to foster relationships with K-12, workforce, and other community partners.
• Establishes a system of communication, aligned with Systems Office efforts, with prospects, inquiries, applicants, and registered students that builds strong and lasting relationships, ensuring consistency with existing statewide communications, and supports campus recruitment and retention efforts.
• Develops a contact management recruitment strategy that utilizes the client relationship management tool (CRM), social networking, and other forms of communication to recruit students, ensuring consistent efforts with other ongoing statewide outreach initiatives.
• Provides input on short- and long-range lead generation and conversion goals as part of the overall strategic planning process; assists with monitoring outcomes and analyzing data for continuous improvement.
• Provides real-time recruitment/conversion, retention, and other data reports consistent with those shared with college leadership at other campuses and Systems Office.

STUDENT SUCCESS

In collaboration with and under the leadership of the Campus VCSA:

• Provides input on the direction of and supports leadership for the design, implementation, and assessment of plans to meet the campus-level metrics for student retention and completion successfully.
• Plans, organizes, and administers student development programs and services in concert with the College’s mission, purposes, and resources, with special emphasis on student retention, completion, and student success goals.
• Works collaboratively with the Vice Chancellor for Academic Affairs and other members of the academic affairs team to implement and evaluate comprehensive enrollment management initiatives that include student success and program completion strategies for students planning to enter the workforce or transfer to a four-year institution upon completion of their credentials.
• Provides campus leadership that supports the academic mission of the College, fosters student development, and promotes collaboration among multiple departments through extra-curricular and co-curricular activities.
• Provides leadership and vision to ensure successful delivery of services in the functional areas of student support services, which include advising, disability support services, judicial affairs and Title IX, mentoring and other non-instructional programs and services as assigned by the VCSA.
• Adheres to the Council for the Advancement of Standards in Higher Education (CAS) guidelines.
• Provides real-time persistence and retention reports consistent with those shared with college leadership at other campuses and Systems Offices.

GENERAL LEADERSHIP:

In collaboration with and under the leadership of the Campus VCSA:

• Represents the VCSA, as needed, at internal campus, service area, and statewide meetings and events; and
• Represents the VCSA, as needed, at external community meetings and events.
• Assures assessment of functional area needs, investigates and develops alternative strategies, establishes priorities and goals, recommends implementation activities, and evaluates progress.
• Oversee the development and administration of budgets for each assigned functional area and determine priorities for expenditures.
• Collaborate with the Campus VCSA and System Office to develop and lead professional development opportunities for student affairs team members to assist in reaching professional and personal development goals.
• Serves on local and statewide committees associated with job functions, representing the campus and College as needed.
• Collaborates with campus leaders and System Office to ensure compliance, including preparing and submitting reports, with College policies, procedures, and requirements established by legal statutes, board policies, and administrative decisions; interprets and enforces external agencies' regulations, policies, and practices (Department of Education Title IV, FERPA, Clery Act, Title IX, etc.).
• Serves as a model for strong leadership, develops and supports the Campus culture of team collaboration and commitment to delivering high-quality services and outcomes by being student- and employee-centered.
• Builds and sustains a process-managed organization and culture that delivers measurable value for the organization by targeting efficiency and cost optimization in functional areas.
• Collaborates with other cabinet members to implement the College's strategic plan across the campus service area.
• Executes strategic initiatives and resource allocation at a local level to achieve college-wide and campus-level metrics.
• Creates and maintains an environment where planning, development, and delivery of services for students occur in a creative and effective manner that fosters cultural and global awareness.
• Creates and promotes a safe environment that values the sense of belonging for each member; works to meet the needs of the Campus and College in the execution of the College mission and vision.

Supervision Received: Vice Chancellor for Student Affairs

Supervision Given:

• Director of Admissions & Enrollment Services (Direct)
• College Connection Coaches/Recruitment/Outreach staff (Direct)
• Other student affairs team members (indirect)

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Starting Salary Range: $80,000 - based on skills, experience, and education

BENEFITS OFFERED:

• This is a full-time on-campus position with benefits, available immediately upon hire. Enjoy outstanding benefits, including:
• Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.
• Excellent Comprehensive Health & Wellness Benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, and Short and Long-Term Disability Insurance.
• Paid time off: vacation, sick, volunteer, and bereavement.
• Paid holidays: 9 paid holidays, plus paid winter break between December 25th and January 1st.
• Free tuition at any Ģ����Ƶios location for employee, spouse, and qualifying dependents.
• Tuition Assistance is available for those pursuing higher education, including undergraduate and graduate certificates, degrees, and doctoral programs, at any federally recognized regionally accredited institution.
• Professional Development opportunities.
• Eligible employer under the DOL Public Service loan forgiveness program.

For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits

Minimum Qualification:��

• A master’s degree from a regionally accredited college or university in student personnel, counseling, adult or higher education, or related discipline is required.
• Three to five years of progressive leadership experience in a comprehensive student affairs unit is required.
• Demonstrated project management skills to oversee several projects concurrently and meet deadlines effectively.
• Knowledge of managing student-related data and reporting.
• Must be adept at resolving individual and group conflicts.
• Must have excellent written and oral communication skills.
• Proven ability to identify key issues and to carry forward an idea or project from conception to execution.
• Track record of thinking conceptually and mastering complex subject matter quickly.
• Good judgment, discretion, tact, and the ability to work easily with senior leaders within the higher education, charitable, government, and business sectors.
• Ability to partner well with colleagues both in and outside of the organization.
• Ability to promote an inclusive environment reflects the broad diversity and backgrounds represented by our students and employees, in which every individual feels respected and valued.

����������������

������ Preferred Qualifications:

• Community college experience is desired.
• Seven to ten years of progressively responsible student affairs experience in a regionally accredited higher education institution is preferred.
• Doctoral degree in higher education or related field.

CLASSIFICATION: E-3

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107306

Job Title: Associate Director, Heartland BioWorks
Location: Indianapolis – Downtown Campus
Job Type: Full-time
Classification: E-1
Salary Range: $51,500 - $58,500 (based on experience)
Reports To: Executive Director of Workforce Training and Employer Engagement

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Associate Director, Heartland BioWorks, serves as a strategic execution partner responsible for operationalizing regional biomanufacturing workforce priorities into scalable, outcomes-driven training solutions. This role leverages cross-sector collaboration, program management acumen, and workforce development expertise to ensure training initiatives are industry-aligned, grant-compliant, and performance-focused. The position plays a pivotal role in stewarding grant deliverables, strengthening employer and education partnerships, and building sustainable talent pipelines for entry-level biopharmaceutical manufacturing and laboratory technician roles.

***GRANT FUNDED POSITION***
This position is funded through a grant that has been awarded to Ģ����Ƶios. Employment in this position is contingent upon the availability of that grant funding. While the current grant period is five years, continued funding is not guaranteed. If grant funds are exhausted without confirmation of a forthcoming grant funding extension, this position will be eliminated and employment with the College terminated.

- RESUME AND COVERLETTER REQUIRED FOR CONSIDERATION -

Required Skills & Competencies:

Workforce & Training Program Development

• Demonstrated ability to design, implement, and scale skills-based training programs aligned with industry-defined competencies.
• Experience integrating existing curriculum and instructional assets to accelerate program deployment and relevance.

Project & Program Management

• Proven capability to manage complex, multi-stakeholder initiatives, including timelines, deliverables, metrics, and continuous improvement efforts.

• Strong organizational discipline to manage competing priorities while maintaining compliance and quality standards.

Data Analysis & Performance Tracking

• Ability to track participation, completion, and performance metrics and translate data into actionable insights.
• Experience preparing programmatic and grant-related reports aligned with federal and partner requirements.

Communication & Stakeholder Engagement

• Strong written and verbal communication skills, with the ability to align employers, educators, and workforce partners around shared objectives.
• Ability to serve as a connector and trusted partner across institutions and external stakeholders.

Financial & Budget Management

• Working knowledge of budget oversight, expense tracking, projections, and allowable cost management within funded initiatives.
• Experience preparing billing documentation and maintaining accurate financial records.

Operational & Administrative Execution

• Ability to coordinate schedules, resources, instructors, facilities, and learning management systems to support program delivery.
• Proficiency with spreadsheet software and administrative systems to support reporting and operational efficiency.

Leadership & Professional Judgment

• Ability to guide trainers and faculty to ensure instructional quality and alignment with learning objectives.
• Demonstrated sound judgment, discretion, and adherence to FERPA and other regulatory requirements.

Preferred Additional Skills:

• Experience supporting federally funded grants or workforce development initiatives.
  ��
• Familiarity with biomanufacturing, biopharmaceutical, or advanced manufacturing workforce ecosystems.
  ��
• Experience supporting early pipeline programming, including youth, summer, or work-based learning initiatives.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Collaborate with subject matter experts to design, develop, and deliver skills-based training aligned to priority biomanufacturing roles.
• Provide oversight and guidance to instructors to ensure consistency, quality, and alignment with defined learning outcomes.
• Coordinate outreach, recruitment, and employer engagement strategies to maximize participation and utilization of training programs.
• Serve as a liaison between employers, education partners, Ģ����Ƶios System Office, and campuses to ensure responsiveness to regional workforce demand.
• Track and analyze participation, completion, and performance metrics across training programs and summer initiatives.
• Prepare required reports, documentation, and updates in alignment with Heartland BioWorks and EDA requirements.
• Manage project schedules, deliverables, budgets, and financial reporting to ensure compliance with grant and contract obligations.
• Coordinate instructors, training schedules, facilities, materials, and learning management system course builds.
• Procure materials and supplies, monitor inventory, and prepare instructional resources in advance of training delivery.
• Communicate progress, risks, and milestones clearly and consistently with internal and external stakeholders

Education & Experience:

• Bachelor’s degree and 3 or more years of related experience, or a master’s degree and 1+ years of related experience.

Experience and Other Requirements:

• Knowledge and experience in both project and program management, including programmatic reporting and budget management.
• Must be able to process and respond quickly, efficiently, and thoroughly to a large variety of information requests in a positive and personal manner.
• Must be able to effectively communicate and give directions and operate as a positive team member.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
• Must possess ability to manage difficult situations, reach positive solutions, and work on own initiative.
• Demonstrated ability to exercise sound judgment and process confidential information with the utmost discretion and according to current FERPA guidelines.
• Strong oral and written communication skills and analytical skills required. Excellent project management and organizational skills required.
• Experience with spreadsheet software required.
• Experience with federal grants and workforce training desired but not required.

Formal education may be beneficial; however, priority will be given to candidates who can demonstrate applied skills and a record of success in program management, workforce training, or related environments. Successful candidates will demonstrate the ability to translate strategy into execution, manage funded initiatives, and deliver measurable outcomes.

Why Join Us?

• Opportunity to lead high-impact workforce initiatives aligned with regional economic growth.
• Exposure to cross-sector collaboration with industry, education, and workforce partners.
• Competitive compensation and benefits package.
• Long-term professional growth through innovative, grant-funded programming.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107623

Position Summary
The Director of Academic Advising provides strategic leadership for advising efforts across the campus in collaboration with academic departments, faculty advisors, Academic Affairs, and student support units. This position oversees the management and operations of the centralized academic advising area and serves as a key advocate for advising strategies that advance student success, retention, and persistence.
The Director fosters cross-campus communication and collaboration, leads assessment efforts, and ensures the delivery of high-quality, developmentally informed and transformational advising.

Major Responsibilities
Leadership & Strategic Direction
•Provide vision, leadership, and oversight for the academic advising center, including intervention programs, advisor training, student tracking and monitoring, and assessment initiatives.
•Lead and support early registration initiatives by coordinating cross-functional planning, implementing proactive outreach and advising campaigns, and using data to increase timely enrollment, improve course access, and strengthen student persistence and progression toward degree completion.
•Monitor and utilize Ivy Connect dashboards to track advisor caseloads, student engagement, and progress toward milestones.
•Leverage data to optimize advising strategies, ensure timely interventions, and enhance overall student success.
•Foster cross-campus communication and collaboration related to academic advising.
•Advocate for innovative advising strategies aligned with institutional student success goals.

Operations & Administration
•Manage the academic advising center budget and allocate personnel and fiscal resources effectively.
•Conduct annual performance evaluations of advising personnel.
•Develop and oversee standardized regional data reporting and assessment strategies to evaluate advising practices and programs.
•Coordinate with Student Affairs and Academic Affairs to ensure accuracy of advising materials distributed to students, faculty, and staff.
Advising Practice & Student Support
•Demonstrate a strong commitment to student development and success through advocacy, adaptability, problem-solving, and inclusive engagement.
•Provide developmental academic advising grounded in student development, human development, and learning theories.
•Manage and respond to student escalations by assessing concerns, coordinating with relevant departments, and implementing timely solutions to resolve issues while maintaining a positive, student-centered experience.

•Assist students in interpreting placement scores, understanding program curricula and prerequisites, and navigating academic policies.
•Guide students through the registration process and required pre-semester procedures.
•Support students in developing individualized academic completion plans.
•Manage an advising caseload that promotes retention, persistence, and proactive intervention.
•Oversee the administration and continuous improvement of the early alert system
•Monitor student progress through regular meetings, communications, assessments, and data-informed interventions.
•Maintain advising records in compliance with institutional policies and the Family Educational Rights and Privacy Act (FERPA).
•Maintain working knowledge of academic programs, curriculum changes, policies, and student financial assistance programs.
Training, Collaboration & Communication
•Oversee development and delivery of training programs for professional advisors, faculty advisors, and peer advisors.
•Develop and implement a communication plan to engage the college community in the advising process.
•Build and maintain collaborative relationships with students, faculty, and staff.
•Engage in behaviors that foster an inclusive environment where all individuals are valued and respected.
•Participate actively in professional development opportunities, professional organizations, and institutional committees.

Supervision Received: Vice Chancellor for Student Affairs
Supervision Given: Assistant Director of Student Success, Academic Advisors, and Academic Advising and Student Success staff
Compensation: $59,500 - $62,500

Minimum Qualifications
•Bachelor’s degree required and Master’s degree preferred in college student personnel, higher education, counseling psychology, or related discipline.
•Minimum of 3–5 years’ experience in academic advising or student success services.
•Demonstrated leadership and supervisory experience.
•Knowledge of developmental advising theory and student success best practices.
•Experience with assessment, data reporting, and student information systems.
•Experience leading retention initiatives.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108052

The Director of Development is responsible directly to the Campus Chancellor with indirect reporting to the Vice President of Fundraising of the Ģ����Ƶios Foundation (Systems Office) for developing, implementing, and evaluating a comprehensive set of strategies to convert prospects into donors and to encourage continued and increased giving by current donors to meet the strategic goals of the institution.

The Director of Development will be a member of the Chancellor’s cabinet with the purpose of providing leadership that aligns with the College’s core values and implements strategies in order to meet the needs of a diverse community and student body on campus. This position promotes diversity, integrity, community engagement, innovation, and excellence; is accountable to perform statewide responsibilities to maintain consistent statewide curricula, policies, and practices. This position will work closely with appropriate Systems Office leadership to establish strategies coordinated with statewide efforts in key areas of focus (recruitment, enrollment, completion, retention, and student success).

FUNDRAISING

Solicits individuals, corporations, foundations, and organizations for annual, major ($10,000 or greater), and planned gifts towards annually determined goals to meet the strategic priorities of the campus and College.

Coordinates and executes the advancement of relationships with prospective donors through appropriate stages of the donor cycle (identification, qualification, cultivation, solicitation, and stewardship).

Collaborates with academic partners and the grants department in the Foundation Office (Systems Office) to identify and submit grants proposals to support College initiatives.��

Creates methods to involve campus staff in development efforts.��

Engages Foundation Board of Directors, Campus Board of Trustees, and other local campus boards or councils as active members in the development process and encourage their own philanthropic support of the College.��

Represents the College at community events and through community organizations in order to identify new avenues of additional philanthropic support for the College.��

Coordinates contact and solicitation of multi-campus and statewide donors with appropriate staff from Foundation Office and other affected campuses and/or sites.

DEVELOPMENT PLANNING AND ADMINISTRATION

Ensures effective records maintenance, including recording new proposals and tracking their status and recording contact reports in a timely manner, using the Foundation’s prospect management system.

Provides stewardship of gifts including acknowledgement process, coordinating recognition events, dedications, scholarship donor recognition/communication, and working with the Foundation Office on appropriate recognition.

Manages and supports scholarship administration including developing and submitting an annual scholarship budget, as well as serving as a liaison between Development and Financial Aid.��

Works with the Campus cabinet to plan a comprehensive calendar of development events, communications, stewardship, programs and solicitations to tie in with campus goals and needs, and coordinate with overall statewide Foundation efforts and strategic plan.

Serves as liaison between the campus (and/or site) and Foundation Office staff for coordinated projects, reports, guidelines, and development procedures.

GENERAL

As a member of the Chancellor’s cabinet:

Assures assessment of functional area needs, investigates and develops alternative strategies, establishes priorities and goals, recommends implementation activities, and evaluates progress.

In collaboration with the Chancellor, oversees the development and administration of budgets for each functional area, and determines priorities for expenditures.

Serving as a model for strong leadership, develops and supports the Campus culture of team collaboration and commitment to delivering high quality services and outcomes, by being student- and employee-centered.

Builds and sustains a process-managed organization and culture that delivers measurable value for the organization targeting efficiency and cost optimization in functional areas.

Collaborates with other cabinet members to implement the College strategic plan across the campus service area. Executes strategic initiatives and resource allocation at a local level to achieve college-wide and campus-level metrics.

Creates and maintains an environment where planning, development, and delivery of services for students occur in a creative and effective manner that fosters cultural and global awareness.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.��

Bachelor’s degree required.

Two years of progressive fundraising or similar experience, preferably in higher education or with a not-for-profit organization.

Working knowledge of principles of philanthropy and fundraising, including annual and major gift campaigns, special events, and planned giving.

Self-starter with excellent planning, execution, and evaluation skills.

Ability to communicate clearly and effectively with a variety of constituents.

Results-oriented team player with proven track record of accomplishing goals.

Capability to build partnerships with internal and external groups for the overall success of the organization.

High ethical standards for fundraising and donor relations.

Demonstrated ability to exercise confidentiality with information and financial transactions.

Willingness and ability to travel with some evening and weekend work.

CFRE or equivalent professional credential is preferred (commitment to attainment of CFRE or other appropriate credentials expected).

Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107204

The Director of Enrollment Services provides strategic leadership and executive oversight of enrollment operations that support students from pre-matriculation through the first several weeks of their initial semester. This role ensures efficient coordination, compliance, accuracy, and continuous improvement of enrollment workflows, including admissions, assessment, financial aid coordination, business services interface, and front-line student support.
The Director is responsible for operational readiness, policy compliance, data integrity, service excellence, and institutional alignment to remove barriers to enrollment, improve student yield, and promote persistence.
Serving as the senior operational leader for Enrollment Services, the Director collaborates closely with Academic Affairs, Financial Aid, Business Office, Student Affairs, K–14/dual enrollment partners, and executive leadership to ensure a seamless, student-centered, and equity-driven enrollment experience.

Major Responsibilities
Strategic Enrollment Leadership
•Develop and implement comprehensive enrollment operations strategies aligned with institutional growth, access, and retention goals.
•Provides strategic leadership and operational oversight for the onboarding, enrollment, and transition of dual credit and early college students.
•Develop and implement a comprehensive matriculation strategy for dual credit and early college students.
•Establish measurable enrollment targets and performance benchmarks.
•Use enrollment data, trends, and forecasting models to inform decision-making and resource allocation.
•Identify systemic enrollment barriers and implement scalable process improvements.
•Manage and respond to student escalations by assessing concerns, coordinating with relevant departments, and implementing timely solutions to resolve issues while maintaining a positive, student-centered experience.

Enrollment Operations & Case Management Oversight
•Oversee structured outreach workflows for newly admitted students to ensure timely completion of enrollment milestones.
•Ensure service standards for caseload management, documentation, and CRM usage are consistently followed.
•Monitor enrollment pipeline progression from admission through census.
•Lead continuous improvement initiatives to increase operational efficiency and student yield.
•Collaborate with institutional partners to strengthen and manage dual credit, early college, and K–14 enrollment operations.

Assessment & Academic Readiness Operations
•Ensure assessment processes align with institutional policy and state requirements.

•Oversee application of assessment waivers, placement procedures, and documentation standards.
•Partner with Academic Affairs to ensure placement results are seamlessly integrated with advising strategies and student support services.
Financial Aid & Business Office Collaboration
•Provide leadership-level coordination with Financial Aid and Business

Office teams to minimize enrollment barriers.
•Monitor trends in FAFSA completion, verification delays, account holds, and payment plan participation.
•Establish clear referral, escalation, and communication protocols between departments.

Office Operations, Events & Outreach
•Oversee front desk operations, customer service standards, and daily service flow.
•Direct staffing and logistics for enrollment events, orientations, and campus-wide initiatives.
•Support dual credit, early college, and K–14 enrollment operations in coordination with institutional partners.
Compliance, Equity & Institutional Engagement
•Ensure all enrollment operations comply with FERPA, accreditation standards, and state/federal regulations.
•Participate in executive planning, commencement, and major institutional events.
•Perform additional duties assigned in support of institutional effectiveness.

Supervision Received: Vice Chancellor of Student Affairs
Supervision Given: Assistant Directors, Recruiters, Enrollment Specialists, Front Desk Staff, and other assigned personnel
Compensation: $59,500-$62,500

Education and Experience
Required
•Bachelor’s degree required and Master’s degree preferred in higher education administration, business administration, or related field.
•Minimum of 3–5 years of progressive leadership experience in enrollment management, admissions, registrar services, or student services.
•Demonstrated experience managing operational workflows and cross-functional teams.
•Strong administrative, analytical, and technology skills (CRM systems).
•Ability to exercise independent judgment related to institutional policies and regulatory requirements.
•Experience leading enrollment growth or retention initiatives.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108053

The Director of Facilities - Operations provides strategic leadership and operational management for all physical plant, maintenance, contract grounds, and facilities services across the community college campus (and satellite locations). This role oversees a diverse team of facilities professionals and ensures safe, well-maintained, accessible, and sustainable learning environments for students, faculty, staff, and visitors. The Director leads day-to-day facilities operations, long-term planning, and compliance with regulatory and safety standards.

Salary:

$58,227 to $75,000 Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education.

Major Responsibilities:

Leadership & Staff Management

• Direct, supervise, and mentor facilities personnel, including technicians, skilled trades, and contracted grounds, custodial, and other service providers
• Develop and implement staffing plans, work schedules, performance evaluations, and professional development programs
• Promote a positive, customer-focused culture within the Facilities Department
• Ensure clear communication and effective coordination among internal teams and external partners

Operations & Maintenance

• Oversee daily operations of campus buildings, grounds, utilities, and mechanical systems (HVAC, electrical, plumbing, life safety systems, etc.)
• Refine preventive and predictive maintenance programs to maximize facility performance and lifespan
• Ensure work orders are tracked, prioritized, and completed efficiently using a computerized maintenance management system (CMMS)
• Coordinate emergency repairs and after-hours response protocols

Planning, Budgeting & Capital Projects

• Collaborate on short- and long-term facilities planning, including deferred maintenance, renovations, and capital improvement projects
• Develop and manage the Facilities Operations budget, including labor, supplies, equipment, and contracted services
• Assist with procurement processes and oversee vendor/contractor performance
• Provide technical input and oversight for construction, renovation, and space utilization initiatives

Safety, Compliance & Sustainability

• Ensure compliance with federal, state, and local regulations (e.g. OSHA, ADA, fire codes, environmental regulations)
• Maintain campus safety systems including fire alarms, emergency preparedness infrastructure, and security-related facilities components
• Lead sustainability initiatives related to energy management, waste reduction, and environmental stewardship
• Conduct regular inspections and risk assessments

Customer Service & Campus Collaboration

• Serve as primary point of contact for facilities-related inquiries from campus departments
• Coordinate facilities support for campus events, classroom needs, and operational activities
• Communicate effectively with stakeholders regarding planned outages, construction impacts, and maintenance schedules

Minimum Qualifications:

Required

• Associate’s degree with a minimum of three (3) years of experience supervising a facilities maintenance department with five (5) or more technicians ��
• Strong knowledge of building systems, maintenance practices, and facilities management principles
• Experience managing budgets and working with vendors and contractors
• Excellent leadership, communication, and problem-solving skills

Preferred

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, Public Administration, or related field
• Experience in higher education or public-sector facilities management
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent

Work Environment

• Work is performed in both office and campus settings, including mechanical rooms, outdoor areas, and construction sites
• May require evening or weekend availability for emergencies or campus events
• Must be able to walk campus grounds, climb ladders, and inspect building systems as needed

Other Requirements:

Transcripts and/or relevant certifications/licenses required at time of hire

Offers of employment are contingent upon completion of a satisfactory background check

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108293

General Purpose and Scope of the Position:

The Director of Student Accounts reports to the Student Financials Systems Architect and is responsible for the effective and efficient management of student financial transactions, with a focus on accuracy, compliance, and service excellence. This position oversees the administration of Veteran and Military Benefits funding, Skills Training Workforce Ready Grant funding, student refund processing, and payment reconciliation. The Director ensures student accounts are managed in strict adherence to college policies, state and federal regulations, and audit requirements. This role provides day-to-day direction to the Assistant Director of Student Accounts and collaborates with key campus departments to resolve issues, implement process improvements, and streamline operations for optimal student financial services.Key Responsibilities:

• Manage the invoicing, payment processing, refunds, and reconciliation for Veteran and Military Benefits funding and Skills Training Workforce Ready Grant funding.

• Serve as a point of contact for student refund processing, including posting refund voids, reviewing daily refund reports for errors, and ensuring timely issuance of refunds in accordance with institutional policies.

• Reconcile payments for bank deposits.

• Create invoices and process payments for non-student receivables.

• Record, monitor, and respond to credit card chargeback disputes.

• Address and resolve ServiceNow tickets related to Student Accounts Receivable in a timely and efficient manner.

• Provide customer service to internal and external stakeholders, including responding to student account-related inquiries.

• Prepare and disseminate student account reports to internal stakeholders and campus partners.

• Ensure student accounts are managed in compliance with college policies, state and federal regulations, and audit guidelines.

• Maintain current and accurate documentation of student account policies and procedures.

• Identify, recommend, and implement process improvements related to student accounts operations to enhance efficiency, accuracy, and service quality.

• Provide day-to-day direction and oversight to the Assistant Director of Student Accounts, including workload coordination, cross-training, and quality review.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Supervision Received: Student Financials Systems Architect

Supervision Given: Assistant Director of Student Accounts

Hiring Range: $75,000 - $80,000

Education and Experience:

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university.

• Three years of experience in student accounts, accounts receivable, or a closely related financial operations field, preferably in a college or university setting.

• Demonstrated supervisory or lead experience.

• Demonstrated ability to interpret and apply federal, state, and institutional policies and regulations.

• Strong analytical, problem-solving, and decision-making skills with a high degree of accuracy and attention to detail.

• Effective interpersonal, written, and verbal communication skills.

• Ability to manage confidential information with discretion.

• Proven ability to self-manage workload, prioritize competing tasks, and meet deadlines.

• Collaborative team player with a proactive, ownership-oriented approach.

• Willingness to learn new systems, functions, and technologies.

Preferred Qualifications:

• Experience with student information systems and accounts receivable modules.

• Experience with enterprise financial systems.

• Experience with veteran and military education benefits processing.

• Data analysis or reporting experience.

• Master’s degree in Business Administration, Higher Education Administration, or a related field.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108311

GENERAL PURPOSE AND SCOPE OF POSITION:

Under the direction of finance leadership, this position is responsible for managing and maintaining payroll through the payroll disbursing and reporting system college-wide. Each payroll must be reconciled and distributed on a precise and timely basis. Timely and accurate payroll reporting, both on an internal and external basis, is required on a pay period, monthly, quarterly, and yearly basis as required by law or College policy.

Included in the responsibilities is an expert knowledge of the payroll system (WorkDay). This includes knowledge for data input, troubleshooting, maintenance and enhancement testing, reporting, and system improvement recommendations regarding payroll processing. Ensures that the Payroll Coordinator and the Payroll Specialist in the payroll processing team are trained in all aspects of their positions and perform responsibilities accurately and timely. Responsible for the exchange of data with and managing the relationship with the payroll tax reporting contractor (ADP).

Because of the sensitivity of payroll information, it is of the utmost importance for the person in this position to maintain a professional attitude at all times, specifically including the ability to maintain confidentiality. This person must also be able to handle themselves well under pressure and in confrontational situations.

MAJOR RESPONSIBILITIES:

• Serve as Payroll System Administrator for the WorkDay system, ADP system, and DocuSign for Payroll forms.

• Maintain state and local tax codes in Workday and ADP.

• Update appropriate WorkDay payroll calendars.

• Recommend and test any needed format and security measure changes for payroll checks and employee self-service access to their banking information.

• Research and interpret payroll regulations, applicable payroll tax laws and related retirement provisions.

• Review 941 Quarterly Federal Tax Report, as well as annual W-2 reports and year-end tax reports for all states and local taxes.

• Monitor social security number changes and errors, assist in processing necessary W2 forms.

• Assist in processing and verification of all deductions; including but not limited to taxes, insurance, and all court ordered withholdings.

• Verify all payroll off-cycle adjustments (handwrites, voids, reissues, repayment of wages, wage adjustments, insurance payments while on leave) for accuracy. Monitor communications with Cash Management regarding the details of outstanding payroll checks as needed for possible reissue and/or reconciliation purposes.

• Coordinate and process all taxable adjustments for inclusion in the W-2 process each calendar year.

• Calculate and process “gross up” amounts for W-2 tax purposes for membership dues, car valuation and expenses and any payroll related settlements.

• Reconcile W-2 details and reports between Workday and ADP to assure accuracy.

• Review liability account reconciliations, other payroll related accounts in the Finance system.

• Evaluate and recommend improvements in departmental processes, WorkDay system, and with ADP.

• Assure that the Payroll Processing Center team receives proper training and necessary professional development.

• Participate in all system training programs that relate to payroll data in conjunction with the HR System Administrator, HR department, and Finance department.

• Chair or participate in ad hoc payroll committees or projects.

• Perform other duties logically associated with the position that are assigned.

SUPERVISION RECEIVED:�� Finance leadership

SUPERVISION GIVEN:�� Payroll Coordinator and Payroll Specialist

• Executive Director of Payroll will be responsible for the completion of required tasks to assure the timely handling of payroll processing, insurance reconciliation, remittances, and verification of input of direct deposit, tax and deductions in the absence of a direct report.

HIRING RANGE: $85,000 - $90,000

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS:

• A Bachelor’s degree in a related field is required.

• Payroll certification designation is required.

• Payroll experience sufficient to perform the responsibilities is required.

• Three years of supervisory experience is required.

• Experience with ADP tax services and WorkDay payroll software is preferred.

• Experience in accounting or other related field is preferred.

• Experience using Microsoft Excel and Word is required.

• Must have excellent interpersonal, verbal, and written communication skills.

• Must be accurate, have attention to detail, and be team-oriented.

• Internal Contacts:�� Frequent contact with campus Human Resource and Finance departments, System Office employees, System Office Human Resources staff, Finance System Administrator and HR System Administrator. Periodic contact with campus Executive Directors of Finance, Executive Directors of Human Resources, and members of the Systems Office Financial Aid and Information Technology teams, as related to Payroll.

• External Contacts:�� Frequent contact with payroll tax processing contractor (ADP). Periodic communications with state and local agencies, including courts, attorneys, and other organizations relating to garnishments and wages assignments, as well as IRS regarding tax levies and payroll withholding tax matters. Periodic communication with the bank’s ACH department and insurance carrier remittance contacts.

Ģ����Ƶios is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ģ����Ƶios is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ģ����Ƶios Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ģ����Ƶios is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ģ����Ƶios does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108352